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Efficient, professional, prompt and the cost for the service provided was very reasonable. Good communication at all times. They will be my go-to for future plumbing needs.
Bill Reed
Our hot water heater went on us Friday evening, waited until Monday to call Nichols. They set up an appointment right away for Tuesday morning but we had no power so couldn't do it but they rescheduled for Wednesday the next day very quick scheduling. A big thank you to Cal and Casey for doing a great job, they both were wonderful. Thank you so much to Nichols plumbing.
Janice Budden
From the time I called Alec until Braeden left I could not have imagined better service. Alec talked me through several issues regarding a hidden leaky pipe with great patience and kindness. He quickly found a technician and called me back to advise of expected time of arrival. He was clear about costs and time. Braeden called ahead, advised of his eta and kept us current on what he was doing. He finished and cleaned up the area affected, all the time being pleasant and knowledgeable. How refreshing to deal with a company with such exemplary customer service. Kudos. Thank you Nichols Plumbing!
Susan Robinson
What started out as a water heater replacement just ended up having the heating elements replaced at much less the cost of a complete replacement. The people that came were awesome and very competent. I especially liked that one of them was a young woman who is studying to become a plumber. The gentleman explained things to her every step of the way and she seemed eager to learn. I would highly recommend Nichols.
bob clukey
We have been Nichols customers for 40 years…always prompt and efficient service.
Ruth Sutton
I have used Nichols Plumbing 3 times since moving to Maine. They always send polite, knowledgeable people. They fix the problem right the first time and never leave a mess. They are who I always call when I need a plumber!
Mary Hudson
Cal and Josh were great. They made sure we understood what needed fixing, and they took care of it. Everything that was at issue is now working well. Thanks.
Amanda Cowan
Josh was great to work with. Pleasant, quick, and efficient. Office staff have also been courteous and easy to work with. Very reasonable turn-around from when I called for an annual maintaince to when work was conducted. Price point was on average with other companies in the area. I will definitely be using them with any plumbing needs in the future. Thank you!
marcia kelly
This is an awsome company! They go far above and beyond what is expected. They are professionals who helped me with my new dishwasher installation and two other associated problems. I would like to personally thank Matt and Josiah and their associates as well as the staff at Nichols Plumbing & Drain Cleaning who are all so friendly and willing to help.
Matt Platte
We had a major sewer issue and called Nichols Plumbing for help. They we're very attentive and friendly. There awesome construction crew completed the outside work perfectly and on schedule. The crew that did the inside work were friendly and completed everything quickly and left the area clean and neat. This is a top notch organization and I would highly recommend them to anyone in need of a plumber.
Jonathan Ray
We manage a lot of properties across the state of Maine. Nichols has become a main partner who we know we can rely on. It's nice to have a competent vendor at the ready when we need help!
Ralph Davis
Great people and great service. Highly recommend them for all your plumbing needs.
Sherrie Pierce
The plumbers arrived on time and assessed and fixed the leaking pipe in under an hour. They were friendly and professional. I would certainly hire them again.
Brian Suddy
Kitchen sink and laundry sink in the basement were clogged and backed up. Called Nichols Plumbing and within 35 minutes the technician was here. Thirty minutes later he was all done, the drains were clear and everything was working again. Great service. I would definitely use them again.
maggie hoffman
Rapid response, great evaluation, professional fix.
Susan Scott
As always, Nichols Plumbing is quick to respond! Their staff are skilled and professional every time we use them - highly recommend!
Reclaimed Lumber
Rude!They don’t return phone calls for service!
Kristen Simpson
Had my septic line backing up into my tub, stressed to say the least. They were able to get someone out here within 24 hours and quickly resolved the issue. I called probably 8 different plumbers yesterday and this was the only one to both call me back timely and set an actual appointment instead of just saying "tomorrow". Scheduling team was nice to speak to, serviceman was pleasant and knowledgable. I will be keeping this number on hand.
Madam Peony
This company was the miracle for this family needed. Thank you for your hard work, and saving our plumbing.
Claire Ackroyd
this is an excellent company - prompt, personable and careful - you pay for what you get, I guess - but their professionalism is much appreciated
Laurie LeBlanc
Latisha, Josiah and Dylan were absolutely outstanding to work with. All were extraordinarily professional and did a super job for us. Everyone did everything they could for us to make a tricky situation, go as smoothly as possible. Customer service is absolutely top notch.
Emily Ellis
Responsive. Professional. Competent. That's a win!!!
Rebecca Garrett
We’ve had a great experience with Nichol’s from the office staff to the plumbers. They’re very professional and explain everything they had to do and why. They are definitely going to be the plumber’s we call from now on. Thanks so much!
Judy Mullally
Wow! What a great group of staff and so responsive and kind. Explained things well. Very conscientious. We couldn't have made a better call.
Chad Stratton
Came and blew out our sewer pipe clog.
Jo Ann Catenacci
I have been using Nichols Plumbing for about 5 years. Their service is amazing, whether it is to open/close my seasonal camp or to address plumbing problems. I highly recommend them.
Bob Taylor
Prompt, efficient and professional. Made a unpleasant task a positive experience. Loved the humor on the truck!
S Lach
Helpful, prompt, and friendly service. Would recommend.
This was my first time having my septic cleaned out and I wasn't sure where the access was. I had called another company first, but they wouldn't dig this time of year. My second call was to Nichols. They found my access easily and had me pumped out within days.
Emerson Sikes
1/31/2024
Came home this evening to my basement drain backed up. Called the emergency line and received a call back from the dispatcher in good time!
The serviceman that came out had the drain unplugged and cleared within minutes. Luckily it was just clogged under the floor. Service was great for sure. Definitely would recommend for emergency services and will be using them for my future plumbing needs
Thanks again!
Paul E Pangburn
Nichols Plumbing Technicians did an absolutely excellent job. they assessed the situation and selected a solution of Burst Pipe that actually saved a lot of excavation, time, and money. I highly recommend them. Pangburn's Property Management
Tweety Bird
First class start to finish ... Had a clogged toilet, shower, washer, sink called they came the next day jetted the lines all good ! Les was outstanding answered all questions had us up and running in half an hour !
Thomas Morelli
They just installed a water heater for me. I've worked with them many times over the last 20 years always professional.
Deryn LaCombe
Nichols responded to my emergency as fast as possible and Hayden and Dylan provided outstanding customer service dealing with my expansion tank issues in the most professional manner. Highly recommended
morph gallery and emporium
I leave my camp and they do the work of closing the entire water system - I am so grateful not to have to remember all the steps!
edward miller
Very professional though.your staff was nice kind and engaging.job well done!!
David Larkin
Everybody else was closed
Or booked out
Because of them, we have running water. Again, thank you so much.
Joel Woodrum
Very professional experience. I had a main sewage line clog and they came right out a had if if in no time and the the price was fair. I highly recommend them and will use them in the future.
Racey Alexander
Cal & Kacey are amazing. I will only be giving my business to these folks when it comes to any plumbing needs. Literally everyone I spoke to from the moment I called their office was friendly and down to earth. I cannot praise Nichols Plumbing enough. They're definitely the best in the area.
Joseph Bowman
Been working with Nichols on issues with my plumbing my home inspector did not catch. They have been great to work with, knowledgeable, fair and so far their work has been good with no issues. Great customer service from their plumbers and office staff.
Hannah Allen
The plumber came, diagnosed the problem and was able to fix it.
He also instructed me to fill the sink once a week with HOT water and let it drain. Forcing out any grease.
He showed me how to fix it on my own when it happens again.
Very pleased.
Hannah Allen
Ian Riley
We had some very badly ventilated existing plumbing that stopped draining. They tried cleaning it, but it wasn't helping. We came up with a plan to have the entire drain and vent line replaced with proper venting and drainage pipe sizes.
Fair pricing and fantastic work, they did a really good job minimizing the impact on existing finishes and were very professional. Really good attention to detail and the end results speak for themselves. Will definitely hire them again.
Dawn Godin
Promt, professional, and affordable. Everything I appreciate in a business.
Sjasty279
We are a large commercial account and Nichols plumbing has been a valued partner in our efforts to maintain a large, mixed age, building complex
C M
I chose Nichols Plumbing to do some work recently because it has been so highly recommended by friends we know in Bangor, and even by a nearby local business. In keeping with the positive online reviews, Nichols Plumbing in Brewer deserves high praise, indeed.
I requested repair to a leaky relief valve on the hot water heater and to have the drain cleaned in the lower level of the house (machine and tub.) I spoke to Laura, one of the co-owners, about our personal situation, hoping they could help. Laura was absolutely wonderful, and her crew was very professional in taking care of everything. They delivered on their promise of prompt and reliable quality service.
My family and I are always appreciative of the goodness of others. Laura – we will always be grateful to you and your team of experts.
Ayodeji olaniyi
Great services rendered.. I would recommend to anyone in need of plumbing and installation services. 10 star company
Angel
Staff were professional and efficient. Rob and Hayden installed a new well tank, added some new heat tape, some water shut off valves, a new outdoor faucet, and answered all my questions. They did a great job!
Jamie Lee
Great company all the way around!!!!!!
Adam Small
Very friendly staff that answered all my questions. The guy who came and pumped my tank was friendly and professional. Loved the "Stool Bus"! The price for a 1000 gallon tank was reasonable.
Erin Grabe
Helpful, responsive, and fast. Won’t jerk you around.
Aron Nichols
I overall have had a good experience with the work done by Nichols Pumbing. They did excellent work. As far as estimating costs, there was a lot to be desired. I was verbally quoted around 350-450$ at an initial site visit and the total cost came to 840$. Basically, if you're going to give a quote you have to give yourself some wiggle room because I didn't really have an extra 400$ to hand over that day and my card was charged after a courtesy voicemail same day. Not everyone gets voicemails before 6 pm and not everyone has the financial wiggle room for that.
Bangor House
We have used Nichols Plumbing for many years. They are professional, knowledgeable, and friendly. They have completed various projects for us including both planned and emergency needs. They are always willing to help and go above and beyond.
Steven Corbett
Great company, very professional.
Jane McGovern
Nichol's Plumbing team repaired our very old sewer system working with another plumber who we had a long time relationship with. They worked well together and did an excellent job. Their plumbers and staff were all very polite and professional, calling ahead, cleaning up after themselves and being very personable in all their dealings with us. The office staff was also very professional, kind and a pleasure to talk to. Their job also came in under the estimate they gave us. We could not have been more pleased with Nichol's and would recommend them highly.
Michele Mericle
We have used Nichols several times now for a variety of jobs. They are always super friendly, professional, reasonably priced, and do a GREAT job. One of the best service businesses I have ever used. Highly recommend!
Michael Karnas
The guys at Nichols unplugged a sewer very quickly and professionally and followed up later with a phone call. We are very pleased with their work. Thank You!
Kaline Goodrich
The toilet was leaking in each of our two bathrooms. Upstairs we had them replace the toilet, and downstairs we just had them do what was necessary to stop the leak. In both situations, they were fast at getting it done, they job was completed very satisfactorily, and they were friendly, yet professional.
Kari Bily
Nichols was very responsive, got out to our house by 9 am the day I called them and fixed the problem. I had a follow-up question/issue the next day and they came back, fixed the other issue (which was related to the first one, but at a different location) with no extra charge. I've heard nothing but good things about them and my own experience backs this up!
Nancy Sargent
They were very responsive and quick to fix the toilet in an emergency situation. I will be using them again.
Chris M
Pretty quick response. Seem to know their stuff. Having work done in a couple weeks.
Mark Perry
had to wait 2 months for the appointment, but when they arrived they had all the parts they needed, even to do something I hadn't mentioned when I called. All done in a couple hours, and it looks and works great. Half what I was afraid it would cost.
For Over 40 Years Our Master Plumbers Have Provided Quality Plumbing Service